PRIVATE POLICY

Redcore Game Studio SARL - Private Policy

Welcome to Redcore Game Studio SARL! We are delighted to have you engage with our games and services. At Redcore Game Studio, we are dedicated to crafting immersive and entertaining gaming experiences. Equally important to us is the protection of your privacy. This Privacy Policy has been created to explain how we collect, use, disclose, and safeguard your personal information when you interact with our services. 

At Redcore Game Studio, we are committed to providing you with an enjoyable and secure gaming experience. We believe in transparency and responsible handling of your data, and we have taken steps to ensure that your personal information is treated with the highest level of care and protection. 

Please take a moment to thoroughly read and understand this Privacy Policy. By engaging with Redcore Game Studio, you are consenting to the practices outlined herein. If you disagree with any part of this policy, we kindly request that you refrain from interacting with our games and services. 

Our Privacy Policy encompasses the following key areas: 

Information Collected

At Redcore Game Studio, we are committed to providing you with an enjoyable gaming experience while safeguarding your privacy. To achieve this, we collect and process certain types of information when you interact with our games and services. This section outlines the categories of information we collect: 

Account Information:  

  • When you create an account with Redcore Game Studio, we may collect personal information such as your username, email address, and password. This information is essential for managing your account, ensuring security, and providing customer support.

Gameplay and Interaction Data:  

  • We collect data related to your gameplay and interactions within our games, including your progress, achievements, in-game chat messages, and social interactions with other players. This information helps us enhance your gaming experience, provide customer support, and enforce our terms of service. 

Device and Usage Information:  

  • When you access our games and services, we automatically collect device information, including your device type, operating system, unique device identifiers, and device settings. We may also gather log data such as IP addresses, browser type, and pages visited for analytics, security, and troubleshooting purposes. 

Payment Information:  

  • If you make in-game purchases or transactions through our services, we may collect payment information, such as billing address and payment method details. Rest assured, sensitive payment data is securely processed by our trusted payment service providers, and we do not store full credit card numbers. 

Location Information:  

  • With your explicit consent, we may collect and use your device’s location information for features like location-based gameplay or personalized content. You can control location access through your device settings. 

Cookies and Similar Technologies:  

  • We utilize cookies, web beacons, and other tracking technologies to gather information about your interactions with our games and websites. These technologies assist us in personalizing your experience, analyzing usage patterns, and delivering targeted advertisements. 

Social Media Integration:  

  • If you choose to connect your game account with social media platforms, we may collect information from your social media profiles in accordance with the platform’s policies and your privacy settings.

Feedback and Support:  

  • If you contact our customer support or provide feedback, we may collect and retain the information you provide to assist you effectively and improve our services. 
  • We are committed to using the collected information responsibly, maintaining its confidentiality, and complying with relevant data protection laws. You have the option to manage certain data collection settings within our games and on your device. 
 

For more details on how we utilize and protect your data, please refer to our “How We Use Your Information” and “Security Measures” sections in our Privacy Policy. 
By using our games and services, you acknowledge and consent to the collection and processing of the aforementioned information as described in this Privacy Policy. Your privacy and trust are of the utmost importance to us. 

How We Use Your Information

At Redcore Game Studio, we take your privacy seriously, and we are committed to using the information we collect in a responsible and transparent manner. The information we collect is primarily used to provide you with an exceptional gaming experience and to improve our games and services. Here’s how we use the information we gather: 

To Deliver and Improve Our Games and Services: 

  • We use the data you provide to create and manage your game account, allowing you to access our games and services seamlessly. 
  • Your gameplay data, such as progress, achievements, and interactions, helps us enhance and personalize your gaming experience. 
  • We analyze usage patterns and feedback to continually improve our games, identify and fix issues, and develop new features. 

To Communicate with You: 

  • We may use your contact information, such as your email address, to send important updates about our games, including game-related notifications, account status, and security alerts. 
  • If you subscribe to newsletters or promotional materials, we will send you marketing communications, which you can opt out of at any time. 

For Customer Support: 

  • When you reach out to our customer support team, the information you provide helps us assist you effectively and resolve any issues you may encounter while using our games and services. 

To Process Payments: 

  • If you make in-game purchases, we use your payment information to facilitate transactions securely through trusted payment service providers. 

For Security and Fraud Prevention: 

  • We employ the information collected for security purposes, including protecting your account and our services from unauthorized access, fraud, and abuse. 

To Personalize Content and Advertising: 

  • We may use your gameplay data and device information to customize the content, ads, and offers you see in our games and on our platforms, making your gaming experience more relevant and enjoyable. 

To Comply with Legal Obligations: 

  • In some cases, we may be required to use your information to comply with legal obligations, such as responding to legal requests, court orders, or law enforcement inquiries. 

To Conduct Research and Analytics: 

  • We analyze aggregated and anonymized data to gain insights into user behavior, trends, and preferences, which helps us make informed decisions and improve our games and services. 

To Enforce Our Terms of Service: 

  • We use the information collected to enforce our terms of service and policies, ensuring fair play and maintaining a safe gaming environment for all users. 

 

Please note that we do not sell or rent your personal information to third parties for their marketing purposes. 

By using Redcore Game Studio‘s games and services, you consent to the uses of your information described in this Privacy Policy. We are committed to protecting your data and ensuring it is used in a manner consistent with your expectations and applicable data protection laws. 

Sharing Your Information

At Redcore Game Studio, we are dedicated to safeguarding your privacy, and we take great care in handling your information. We understand that there are circumstances where it may be necessary to share your information with trusted third parties to provide you with the best gaming experience and to operate our services effectively. We want to be transparent about when and why we share your information: 

Service Providers and Partners: 

  • We may share your information with trusted service providers and business partners who assist us in delivering our games and services. These partners may include cloud hosting providers, payment processors, analytics platforms, and marketing agencies. We ensure that these third parties adhere to stringent data protection standards. 

Social Features: 

  • If you choose to use social features within our games, such as sharing achievements on social media or inviting friends to play, we may share information related to your in-game activities with your chosen social network. This sharing is subject to your authorization and the social network’s privacy settings. 

Legal Compliance and Safety: 

  • We may disclose your information when required by law, legal processes, or government authorities. We will also share your information when we believe, in good faith, that such disclosure is necessary to protect our rights, your safety, or the safety of others, to prevent fraud, or to address security issues. 

Business Transactions: 

  • In the event of a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred to a third party as part of the transaction. We will notify you of such a transfer and ensure that it is done in compliance with applicable data protection laws. 

User-Generated Content: 

  • In certain instances, your in-game creations, such as custom avatars, levels, or game content, may be shared with other users if you choose to make them public or share them within the game community. 

Aggregate and Anonymized Data: 

  • We may share aggregated and anonymized data with third parties for research, analytics, and statistical purposes. This data does not identify individuals and is used to better understand trends and preferences. 
 

Please note that we do not sell or rent your personal information to third parties for their marketing purposes. 
When we share your information with third parties, we take steps to ensure that they are bound by strict confidentiality and data protection agreements to protect your privacy. 
By using our games and services, you acknowledge and consent to the sharing of your information as described in this Privacy Policy. Your trust and privacy are of utmost importance to us, and we are committed to ensuring that your data is shared responsibly and in accordance with relevant data protection laws. 

Browser Use

When you interact with Redcore Game Studio through a web browser, we may collect and utilize certain information for various purposes. This section explains how we interact with your browser and the information we may collect: 

Cookies and Similar Technologies: 

  • We may use cookies, web beacons, and other tracking technologies to enhance your browsing experience and understand how you use our website. Cookies are small text files that are placed on your device when you visit our site, and they help us remember your preferences, analyze trends, and provide targeted content and advertisements. 

Usage Information: 

  • We collect information about your browser’s interaction with our website, including the pages you visit, the date and time of your visit, your IP address, browser type, and referring/exit pages. This data is used for analytics, to improve our website, and for security purposes. 

Third-Party Analytics: 

  • We may use third-party analytics services, such as Google Analytics, to gather information about your use of our website. These analytics services collect data about your browsing behavior on our site and may set their own cookies. You can review their respective privacy policies to understand how they handle your data. 

Advertising and Marketing: 

We may use information collected from your browser to deliver personalized advertisements and marketing materials based on your interests and browsing behavior. This information may be shared with advertising partners and ad networks to display relevant ads. 

Opt-Out Options: 

  • You have the option to manage cookie preferences and opt out of certain tracking by adjusting your browser settings. Please note that opting out of cookies may impact your experience on our website, including limiting certain features. 

Do Not Track Signals: 

  • Some web browsers offer “Do Not Track” signals. Currently, our website does not respond to these signals, as there is no universally accepted standard for how to interpret and respond to them. We continue to monitor industry developments in this regard. 

Links to External Sites: 

  • Our website may contain links to external websites or services not operated by Redcore Game Studio. We are not responsible for the content or privacy practices of these third-party sites. We recommend reviewing their privacy policies when you visit them. 

 

By using our website, you consent to the collection and usage of the aforementioned information as described in this Privacy Policy. We are committed to providing you with a secure and personalized browsing experience while respecting your privacy choices. 

If you have any questions or concerns about how we interact with your browser, please feel free to contact us through the methods provided in our “Contact Us” section. Your privacy is important to us, and we are dedicated to ensuring that your data is handled responsibly and in accordance with relevant data protection laws. 

Your Choices and Controls:

At Redcore Game Studio, we understand the importance of giving you control over your personal information. We strive to provide you with clear and transparent choices regarding the data we collect and how it is used. Here, we outline the options and controls you have when it comes to your privacy: 

Account Information: 

  • You have the option to create and manage your account settings, including your username and password. Keep your login information secure to prevent unauthorized access to your account. 

Game Preferences: 

  • In many of our games, you can customize your in-game preferences and settings. This includes choices related to gameplay, audio, and visual settings, allowing you to tailor your gaming experience to your liking. 

Email Communications: 

  • You can choose to receive promotional emails and updates from Redcore Game Studio by subscribing to our newsletter or opting out at any time. We respect your decision to control the types of communications you receive. 

Data Access and Deletion: 

  • You have the right to request access to the personal data we hold about you. If you wish to review, modify, or delete your personal information, please contact us at contact@recoregamestudio.com. We will respond to your request in accordance with applicable data protection laws. 

Cookies and Tracking Technologies: 

  • Most web browsers allow you to control cookies through their settings. You can choose to accept or reject cookies, or even set preferences for specific websites. However, disabling cookies may affect your user experience on our websites and services. 

Mobile Device Permissions: 

  • On mobile devices, you can manage app permissions, such as access to your camera, microphone, and location. You can modify these settings in your device’s settings menu. 

Data Portability: 

  • You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format. We will provide this data to you upon request. 

Age Verification and Parental Controls: 

  • To protect children’s privacy, we may implement age verification mechanisms and provide parental controls in our games and services. Parents and guardians can use these controls to monitor and restrict their children’s online activities. 

Consent Withdrawal: 

  • If you have provided us with your consent for specific data processing activities, you can withdraw that consent at any time. This may affect your ability to use certain features or services, and we will inform you of any consequences. 

 

If you have any questions or concerns regarding your privacy or how your data is being handled, please contact us at contact@recoregamestudio.com. We are here to assist you and address your inquiries promptly. 

Please note that certain choices and controls may be subject to legal and contractual obligations. We are committed to upholding your privacy rights and ensuring that your personal information is used in accordance with applicable data protection laws. 

Redcore Game Studio reserves the right to update and modify this “Your Choices and Controls” section to reflect changes in our data practices or in response to user feedback. We encourage you to review this section periodically to stay informed about your privacy choices and controls. 

Security

At Redcore Game Studio, we take the security of your personal information seriously. We have implemented robust measures to safeguard your data and protect it from unauthorized access, disclosure, alteration, and destruction. This “Security” section outlines our commitment to ensuring the confidentiality and integrity of your information: 

Data Encryption: 

  • We employ industry-standard encryption protocols to protect your data during transmission over the internet. This includes the use of Secure Socket Layer (SSL) and Transport Layer Security (TLS) technology to secure communication between your device and our servers. 

Access Control: 

  • Access to your personal information is restricted to authorized personnel who require it for legitimate purposes related to our services. Our employees and third-party service providers are subject to strict confidentiality agreements. 

Regular Security Audits: 

  • We conduct regular security audits and assessments to identify and address potential vulnerabilities in our systems and applications. This proactive approach helps us maintain a high level of security. 

Data Minimization: 

  • We only collect and retain the personal data necessary for the purposes outlined in our Privacy Policy. Unnecessary data is not stored, reducing the risk of exposure. 

Firewalls and Intrusion Detection Systems: 

  • Our network infrastructure is protected by firewalls and intrusion detection systems to prevent unauthorized access and monitor for suspicious activities. 

User Authentication: 

  • We implement strong user authentication mechanisms to ensure that only authorized users can access their accounts. This includes the use of complex passwords, multi-factor authentication, and account recovery processes. 

Regular Software Updates: 

  • We keep our software and systems up to date with the latest security patches and updates to mitigate known vulnerabilities. 

Incident Response Plan: 

  • In the event of a data breach or security incident, we have an established incident response plan in place. This plan includes notifying affected individuals and relevant authorities as required by applicable data protection laws. 

Employee Training: 

  • Our employees undergo regular training on data security and privacy practices. They are well-informed about their responsibilities and obligations to protect your data. 

Third-Party Security: 

  • When we engage third-party service providers, we ensure they adhere to stringent security standards and practices to protect your data. We conduct due diligence to evaluate their security measures. 

User Responsibilities: 

  • We encourage you to take an active role in safeguarding your personal information. This includes using strong, unique passwords, not sharing your account credentials, and being cautious about sharing personal information with others in online communities. 
  • While we take every precaution to protect your data, it’s important to remember that no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security, but we are committed to continuously improving our security measures and promptly addressing any security concerns that may arise. 

If you suspect a security issue or have any questions about our security practices, please contact our Privacy Team at contact@recoregamestudio.com Your security and privacy are of utmost importance to us, and we will diligently investigate and address any concerns you raise. 

Redcore Game Studio reserves the right to update and modify this “Security” section to reflect changes in our security practices or in response to evolving security threats. We recommend reviewing this section periodically to stay informed about our commitment to keeping your data secure. 

Children's Privacy

At Redcore Game Studio, we are committed to protecting the privacy and safety of children who use our games and services. This “Children’s Privacy” section explains our practices and policies regarding the collection, use, and disclosure of personal information from children under the age of 13 (or a different age limit as required by applicable laws) and provides guidance to parents and legal guardians. 

Age Verification: 

  • We do not knowingly collect personal information from children under the age of 13 (or the applicable age limit in your jurisdiction) without verifiable parental consent. When registering for our services, users are required to provide their date of birth to help us determine their age. 

Verifiable Parental Consent: 

  • For children under the age of 13 (or the applicable age limit), we may request verifiable parental consent before collecting any personal information, such as email addresses, names, or phone numbers. This consent may be obtained through email, postal mail, or other methods as permitted by law. 

Limited Data Collection: 

  • We only collect personal information from children as necessary to provide our services and comply with legal requirements. This may include information required for account creation, gameplay, and customer support. 

Parental Access and Control: 

  • Parents and legal guardians have the right to review and request the deletion of their child’s personal information, as well as to revoke any previously given consent. To do so, please contact us at contact@recoregamestudio.com 

Child-Friendly Features:

  • We take special care to ensure that our games and services designed for children provide a safe and appropriate environment. These features include filtered chat, moderated content, and limited data sharing. 

Educational Content: 

  • Some of our games and services may offer educational content. We encourage parents and guardians to review this content to ensure it aligns with their child’s age and maturity level. 

Educational Resources: 

  • We may provide educational resources to parents and guardians about online safety and privacy, including tips on how to protect their children’s personal information online. 

In-Game Purchases: 

  • We do not promote or facilitate in-game purchases to children without parental consent. Parents and guardians should monitor their child’s spending within our games. 

Changes to Accounts: 

  • Children should not create accounts on our services without parental permission. If a parent or guardian becomes aware that their child has created an account without consent, they should contact us immediately to request its removal. 

We are committed to complying with applicable data protection laws, including the Children’s Online Privacy Protection Act (COPPA) in the United States, and will take all necessary steps to protect children’s privacy. If you believe that we have unintentionally collected personal information from a child without proper consent, please contact us at contact@recoregamestudio.com, and we will promptly take appropriate actions to address the issue.

Redcore Game Studio reserves the right to update and modify this “Children’s Privacy” section to reflect changes in our practices, legal requirements, or user feedback. We encourage parents and guardians to review this section periodically to stay informed about our commitment to children’s privacy. 

Policy Regarding Persons Under 21

This product is intended for use by those 21 or older for amusement purposes only. Without derogating from the foregoing, Redcore Game Studio does not knowingly collect personal information from people under the age of 13. If We learn that a person under the age of 13 has provided it with personal information, We will take steps to delete such information as soon as possible. 

Changes to This Policy

At Redcore Game Studio, we are committed to maintaining transparency and keeping you informed about how we collect, use, and protect your personal information. As our games, services, and legal requirements evolve, we may occasionally need to update this Privacy Policy to reflect these changes. This “Changes to This Policy” section explains how and when we will notify you of updates to this policy: 

Notification of Changes: 

  • Whenever we make significant changes to our Privacy Policy, we will post a notice on our website or within our games and services to inform you of the update. This notice will include the date when the revised policy becomes effective. 

Reviewing Policy Revisions: 

  • We encourage you to periodically review this Privacy Policy to stay informed about how your personal information is being handled and to understand any changes we have made. Your continued use of our games and services after the effective date of a revised policy constitutes acceptance of the updated terms. 

Your Choices and Controls: 

  • Your rights and choices, as outlined in the “Your Choices and Controls” section of this Privacy Policy, will always be respected, even after any updates. If you disagree with any changes to our policy, you have the option to exercise your rights, such as requesting the deletion of your account or personal information.

 

If you have questions or concerns about the changes to this Privacy Policy, or if you would like further clarification about any aspect of our data practices, please contact our Privacy Team at contact@recoregamestudio.com We are here to address your inquiries promptly. 

By continuing to use our games and services, you acknowledge and agree to the updated Privacy Policy. We value your trust and are committed to ensuring that your personal information is handled with care and in accordance with applicable data protection laws. 

Redcore Game Studio reserves the right to make changes to this “Changes to This Policy” section as needed to reflect our evolving data practices and legal obligations. We recommend reviewing this section periodically to understand how we manage updates to our Privacy Policy. 

Contact Us

Your feedback and questions regarding your privacy and data protection are important to us at Redcore Game Studio. If you have any concerns, inquiries, or requests related to our Privacy Policy or the way we handle your personal information, please don’t hesitate to reach out to our Privacy Team. Here’s how you can get in touch with us: 

Email: contact@recoregamestudio.com